Shipping policy

At Oceanside Apothecary, each order is prepared with care and shipped promptly so you can begin your wellness experience as soon as possible.

Processing Time

Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping & Delivery

We ship through trusted carriers such as USPS and UPS. Delivery times may vary based on location and carrier conditions.

Once your order has been handed off to the shipping carrier, it is in their care. We recommend monitoring your tracking information for the most up-to-date delivery status.

Lost or Delayed Packages

If your package appears delayed or lost in transit, we recommend contacting the shipping carrier directly using your tracking number. They are best equipped to locate and resolve delivery issues.

Marked as Delivered but Not Received

If a package is marked as delivered by the carrier but cannot be located, we kindly ask that you contact the shipping provider to file a claim or request further assistance.

While we will always do our best to support you, Oceanside Apothecary is not responsible for packages once they have been marked as delivered by the carrier.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.

Our Commitment

We are committed to providing a smooth and reliable shipping experience. If you have any questions before or after your order, we’re always here to help guide you.